Question 1

How do I book a taxi with ITR Cabs in Kochi?

Accepted Answer

Book online in under two minutes: choose your trip type (one day or multiple days), select passengers and a vehicle, enter pickup, destination, date and time, verify your phone with an OTP, and confirm with a ₹199 booking amount. You'll instantly receive a booking ID by SMS, email and WhatsApp. You can also call us on 8089 00 55 00 — we operate 24×7 from Kakkanad, Ernakulam.

Question 2

How much does a one-day taxi cost in Ernakulam?

Accepted Answer

One-day trips start at ₹2,200 for a premium sedan and include 80 km of travel. SUVs start at ₹2,800, the Innova Crysta at ₹3,800, tempo travellers at ₹5,500 and the premium Urbania at ₹9,500. Additional kilometres are charged per km by vehicle type; parking, toll and any applicable night charges are extra and always itemised.

Question 3

What is included in multiple-day trip pricing?

Accepted Answer

Multi-day bookings include 100 km per day at a transparent per-day rate, plus driver bata. Unused kilometres on one day carry over within the trip. Toll, parking, interstate permits and night charges (where applicable) are billed at actuals with receipts.

Question 4

Do you provide airport pickup at Cochin International Airport (COK)?

Accepted Answer

Yes — 24×7 airport taxi service at Cochin International Airport. We track your flight, so delayed arrivals never mean a missed pickup, and our driver meets you at arrivals with a name board. Fixed fares from the airport to Kochi city, Kakkanad, Infopark and anywhere in Kerala.

Question 5

Which is the best taxi for a Munnar trip from Kochi?

Accepted Answer

For couples and small families we recommend the Classic SUV or Innova Crysta — the hill roads to Munnar reward higher ground clearance and our hill-experienced drivers. For groups of 10+, the 12-seat tempo traveller or the premium Urbania 14 offers the most comfortable climb. The drive is roughly 130 km and takes about 4 hours.

Question 6

Do you handle corporate and employee transportation contracts?

Accepted Answer

Yes — employee transportation is a core ITR Cabs specialty. We run shift-based staff shuttles for companies around Infopark, SmartCity and CSEZ with roster-based route planning, GPS-tracked vehicles, backup fleet guarantees, night-shift safety protocols and a 35-day credit billing cycle with trip-wise invoices.

Question 7

Are your drivers verified and vehicles GPS tracked?

Accepted Answer

Every driver holds a valid commercial licence and passes police and background verification. Every vehicle in the fleet carries commercial permits, insurance and a GPS tracker with live trip visibility. Preventive maintenance and regular inspections are logged for each vehicle.

Question 8

What is the ₹199 booking amount? Is it refundable?

Accepted Answer

The ₹199 booking amount confirms your vehicle and is fully adjusted against your final fare — it is not an extra fee. If you cancel more than 24 hours before pickup, it is refunded in full to the original payment method within 5–7 working days.

Question 9

Do you offer tempo traveller and Urbania rental in Kerala?

Accepted Answer

Yes. We operate air-conditioned tempo travellers in 12, 17 and 26-seat layouts and the premium Force Urbania in 14 and 18-seat layouts — ideal for group tours, weddings, pilgrimages and corporate events anywhere in Kerala. All group vehicles include push-back seating and GPS tracking.

Question 10

Which areas does ITR Cabs cover?

Accepted Answer

We are based in Kakkanad, Ernakulam and serve all of Kerala — Kochi, Munnar, Alleppey, Kumarakom, Thekkady, Vagamon, Athirappilly, Wayanad, Thrissur, Kozhikode, Kannur and Trivandrum — plus outstation trips into Tamil Nadu and Karnataka.

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